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GINPO & PETARI Official Online Shop
GINPO & PETARI Official Online Shop

Refund policy

【Refund】

Once we receive the returned item, the refund will be deposited into your nominated bank account within 3 business days.

【Return and Exchange policy】

We have Return and Exchange policy, and we won't accept any items that meet following criteria.

・Any items ordered by customer that is wrong size
・Any items that have already been used
・Any items that have been damaged by customer
・Any items without their original packaging
・Requests for refunds or returns due to subjective reasons, such as the product not meeting expectations or differing from the imagined image.

For the eligible returns, we will cover the shipping fee. Please send the items to the following address.

13-25, Mitsuyacho, Yokkaichi City,
Mie, 510-0802 Japan

G.M.P. Inc

Phone number:+81-59-330-5156